In order to receive a license from the Malta Gaming Authority an online casino must comply with all the rules and regulations that MGA has. The aim with this license is to protect the casino players and to improve the online casino industry. They want to have fair rules that improves the security and that makes online casino more fun and safe at the same time. This is the only casino license that mentions the word “fun” in their aim. This is the most common casino license in Europe.
In order to be granted a Maltese MGA license, the online casino have to have an age verification process. To be able to play online casino you must be at least 18 years of age. In some countries in Europe however, this age is set to 21. Another important rule is that the casino must have an identity verification process as well.
To verify an identity the casino has to receive a copy of the drivers license, passport or national ID card. This is to prove that the player is over the legal gambling age and also to ensure that the account has been opened in the correct name.
Again, to prevent players from opening fake accounts the player has to provide documents that prove their identity, like bank statements and utility bills. If a player pays with a credit or debit card, a scanned copy of the card must be sent to the casino. The MGA license is a recognized to be the best casino license in Europe. Even if your country is unregulated, you can play at online casinos that has a MGA license
The Malta Gaming Authority is very focused on protecting casino players. Players are required to provide the correct details at signup and never to use invalid or fraudulent details. The player has to provide the correct information such as their name, date of birth and address. The casino must check that this information is correct via the KYC-process. Once this is done, the player can start playing at the online casino.
How the casino implements this is totally up to them. Generally a player can sign-up, deposit, and bet without completing the KYC-process. A player can however only withdraw any money from the casino after the KYC-process is complete. This is really good because it discourages fraud and incorrect details.
The MGA offers four different types of licenses:
A remote gaming licence whereby operators manage their own risk on repetitive games.
A remote betting licence whereby operators manage their own risk on events based on a matchbook
A licence to promote remote gaming in or from Malta whereby operators can take a commission from promoting games.
A licence to host and manage remote gaming operators.
MGA is very interested in responsible gaming. Their aim is to protect casino players and to improve the iGaming industry in general. If players have complaints about a specific casino they can contact MGA to get help. You will see all of their contact information at their website.
Responsible gaming is all about protecting the players and this can be done in many different ways. One very important regulation is that all casinos must offer deposit, bet and a loss limit. Players with gambling problems can thereby protect themselves from themselves. These limits can be set during a specific time frame. A player can also choose how many hours per day/week/month that the player can play at online casinos. Furthermore, a player can also self-exclude themselves from all gambling sites that has a MGA license.
The MGA should only be contacted by casino players when they believe that an online casino is in breach of their license. If you have a dispute with a casino about a payouts, bonuses or anything else you should contact the casino in question first. If you don’t get help with this, contact MGA and they will help you. All in all, this is perhaps the best casino license in Europe. If you play at an online casino with this license you can feel totally safe and secure.
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