The island group of Curaçao has been providing online gaming licenses and related services since 1996 when the island still was under the rule of the Netherlands Antilles. Land based gambling and online gambling are divided into two divisions.
The Gaming Control Board Curaçao (GCBC) was founded in 1999 with the specific task of effectively controlling casino gambling. This organization regulates the licensing of casinos, the set-up of new casinos, responsible gaming in the casinos, the collection of taxes and also the supervision of compliance with various laws in the country.
Back in 2002, the regulation of eGaming was separated from the GCBC. The reason behind this is that there is a huge difference between land-based casinos and online casinos. This organization has many rules that the operators must follow. These rules are in place to make sure that taxes are being payed, a high security and that all casinos follows the ethical rules when it comes to online casino gambling.
The government of this country imposes that all of the online casino players must be at least 18 years of age. At the casino sites, the players must verify their age in order to place. The 18-year-old rule is the same for all the licenses around the world.
If you have an online casino and want to get this license you have to fill in an application at their website. Once you have done this they will audit your casino and usually you have to make some changes in order to meet all of their requirements.
Once you have been approved you will have the license and then they will check that you are following the rules on a regular basis. Sometimes they will also add new requirements and a deadline when these requirements must be fulfilled.
Curaçao only has one type of license that covers all the casino companies and the casino games. This license is also known as the Master License. At the same time, this this license gives the opportunity for casinos to sub-license to third parties which then are subject to the responsibility under the Master License.
This structure is very good and reduces the bureaucracy. All casino games are covered in this Master License; casinos, lottery, exchange, sports betting, games of skill and other games of chance.
Curacao is a member of the Caribbean Financial Action Task Force and Curacao has to agree and implement all of their recommendations and regulations. The online casinos will also have to follow all of these rules. These aim with these regulations is to improve the quality in the industry and to make sure that online casinos are totally safe for the players.
Curacao online casinos have had a bad reputation for years when it comes to the customer support service. One of the reasons behind this was that the license had very low requirements in this area.
However, they have now made a change that requires the casinos to have a much better support service and we have already seen a huge improvement at many online casinos with this license. This is a great example of how a license commission should work. They notice that something is lacking, update the regulations and thereby they are indirectly improving the quality