Lucky 31 Casino Review
Lucky 31 is a brand new online casino, licensed and regulated by the government of Curaçao, that will make players feel lucky from the moment they enter the site. Despite its tender beginnings, this operator is already making waves in the industry thanks to its hefty welcome bonus, great selection of games, reliable support services and secure payment options available, including the popular cryptocurrency Bitcoin. Players will enjoy all this online casino has to offer in terms of both quality and quantity.
Lucky 31 boasts a large selection of live dealer games, which is one of its top advantages when compared to other modern online casinos that simply focus on slot games. Players will also be happy to discover all the generous bonuses up for grabs, including free spins and cashback. This operator is owned by the same masterminds behind Dublinbet, FatBoss, Casino Estrella and Casino Extra, so players can be sure that it bears more than a few similarities to its sister casinos.
One of the unique aspects of Lucky 31 is its ‘Superpoints’ system. Users can earn points for a whole host of reasons such as registering onto the site (200 points) and depositing over £10 (50 points or more.) Playing games also add points to your account which can be eventually swapped for free spins or other rewards such as cash payouts. The current welcome bonus is a fairly attractive one but by no means incredible. It will be examined in more detail below.
Lucky 31 Casino Welcome Bonus
New players can get the ball rolling in style at Lucky 31 thanks to a wicked welcome bonus of 100% up to £100. This is a great incentive for new members at the casino to boost their bankroll and start warming up to all the real money casino games available by some of the best game providers in the industry. In fact, the entire welcome package includes up to £150 in bonus cash on the first two deposits, which is a pretty good deal.
Lucky 31 Casino Free Spins
Free spins are not included in Lucky 31’s welcome package, but players shouldn’t let this put them off, as there are lots of free spins promotions up for grabs on a regular basis. In fact, most of the promotions at this online casino revolve around slot tournaments, where players can win free spins in exchange for their gameplay on popular slot games. And with all the various payment methods available, both those on a budget as well as high rollers are catered for.
Free spins aren’t currently included in the welcome bonus but can be found in the ‘Monday Spins’. This offers up to 100 free spins but the quantity you can win depends on what you deposited. For example, if you put in £50-99 you get 40 free spins and £100 plus will get you 100. As you can see, you’ve got to deposit quite a bit before you qualify for any free spins, so it’s not ideal. Payment methods include Visa, Skrill and Bitcoin.
Bonus Terms and Conditions
The wagering requirements at Lucky31 casino are 30x, which is significantly lower than the industry standard. This is another point in the operator’s favour. We advise players to carefully peruse the terms and conditions of every bonus and promotion available before claiming it, as it’s important to understand the fine print in order to analyze whether the offer is suitable to one’s playing habits and bankroll. Some promotions will require a special code to be claimed while others have a strict deadline.
Lucky 31 Casino Games & Providers
Games are an integral part of any online casino and Lucky31 is not lacking in this respect. Featuring a well-stocked game lobby brimming with top titles from leading software developers such as NetEnt, Yggdrasil and Microgaming, among others, players will be well catered for. Slots make up a large chunk of the game catalogue, with both well-loved classics as well as modern releases available, including a decent selection of progressive jackpots. But slots aren’t the only thing this operator has going for it.
Lucky 31 collaborates with some well-known software providers including Visionary iGaming, NetEnt, Betsoft and Yggdrasil Gaming. All the usual games are found on their sites, like slots, roulette, video poker and blackjack. They also offer live dealer games to players. Slots can be found ordered thematically which is pretty fun. Be warned that BetSoft refused to pay their customer for a progressive jackpot they won back in 2017. They changed their T&Cs retrospectively to suit their claim. Exercise caution when playing their slots.
Games are organized into the following sections on their site: Top, New, Slots, Live, Jackpot, Blackjack, Roulette, Table Games, Megaways, Daily Drops & Wins, Tournament and Promotions. Live table games include many varieties of Roulette and Blackjack as well as some cool games from Evolution Gaming such as Dream Catcher and Football Live Studio. Fans on the TV show can also play a live gambling version of Deal or No Deal which is quite entertaining. There are also several types of Live Baccarat.
The table game selection, while marginally smaller, is still also quite varied, with top variations of classic games like blackjack, roulette, poker and baccarat making an appearance. The live dealer games are a real treat for players craving that unique adrenaline-inducing experience that comes from playing in a real, brick-and-mortar casino. Other games at Lucky31 non-UK licensed casino include video poker and bingo but unfortunately, there is no sports betting available, which we found to be a disadvantage for the operator in this day and age.
The trusty team of customer service representatives at Lucky 31 are both professional and friendly and can be reached easily via live chat, email or phone. They are not available 24/7 as in the case with most modern online casinos, but from10:00h to 00:00h CET Mondays through Fridays and 10:00h to 23:00h CET on Saturdays and Sundays. This can be a sore point for players who enjoy gaming during the night, but the detailed FAQ section is worth looking over to find answers.
The live chat is available Monday to Friday from 10:00-00:00 CET and Saturday-Sunday 10:00-23:00 CET. There’s also the option of emailing them at email@example.com. On their site description, Lucky 13 claim to answer any queries and questions as soon as they can. If you encounter any problems or have any complaints whilst using their casino, you should email Customer Supports instantly. If for some reason they’re not available right away you can also inform a regulatory body such as Ask Gamblers Casino Complaints Service.
Is Lucky 31 Safe and Secure?
Lucky 31 Casino Deposits
While there isn’t a large selection of payment methods at Lucky 31 when compared to other online casinos, they do offer the most popular ones used by players from all countries and jurisdictions. Deposits can be made easily and securely through Visa, MasterCard, Skrill, Neteller, Paysafecard, ecoPayz and Nordea, to name a few. Players can also choose to deposit their playing funds in Bitcoin, which is quite fortunate thanks to the growing popularity of this cryptocurrency that shows no signs of slowing down.
Available payment methods are VISA, Mastercard, Neteller, Skrill, Bitcoin, Etherium and PaysafeCard. If you withdraw over £1,000 you will have to show some verification and your ID. You can cash out a max of £5,000 per week and £20,000 per month. Also, original payouts are in EUR so any payments made in GBP will incur any fluctuations of the current exchange rates. For information on any specific fees the Lucky 31 charge, it’s advised to see ‘My Account — ‘Cashier’ for each deposit method.
Lucky 31 Casino Withdrawals
The maximum withdrawal amount is £1000 per day and £20,000 per month, which is pretty decent by industry standards. Cashouts at Lucky 31 are usually quite quick thanks to the team’s commitment to not leave players waiting too long to access their winnings. When withdrawing in Bitcoin, funds will appear instantly in players’ accounts while it may take a little longer in the case of other payment methods due to processing times. Generally, players reported positive experiences when withdrawing at this online casino.
Lucky 31 is owned and operated by Starfish Media N.V. group and has been on the scene since 2012. Security is unlikely to be an issue with this operator thanks to their implementation of SSL encryption technologies across the platform to ensure the protection of players’ information and funds. The operator is licensed by the Curaçao eGaming authority, which in our experience, is not the strictest of industry gambling watchdogs, so we advise players to take caution due to the lax regulations in place.
In terms of security, Lucky 31 has a licence from Curaçao eGaming and uses an encrypted web connection, so users can relax on this front. It’s the implementation of SSL encryption across all areas of the platform that means that users’ details are kept safe and secure. The Curaçao eGaming authority is not known for being very strict in its judgement as a ‘watchdog’ of gambling companies, so it’s advised to be cautious of investing too much time or money into Lucky 31.
Lucky 31 Casino Rating
Lucky 31 has a good foundation and the potential to be a great online casino in the future. The lucrative and innovative promotions available such as daily drop and wins, slot tournaments, weekly prize pools and the chance to collect points in exchange for casino goodies in the VIP club are all good signs. Their game variety is also quite satisfactory although the absence of sports betting does not go unnoticed. We recommend players try their luck at Lucky 31 in any case!
Overall Lucky 31 rates as an average online casino due to the slightly lax licensing authority and the fact some of its games aren’t optimized for mobile phone layout. One of the plus sides of this casino is that you can use some Cryptocurrencies for payment and withdrawal methods. Its encryption is also very secure and the selection of different games means that gamblers will always be surprised and hopefully never get bored with Lucky 31’s exciting selection of games, slots and tournaments.