ChilliReels Casino Review

Last Updated: October 6, 2022

ChilliReels Casino is a relatively new player in the online casino industry that started operations in November 2021. Although there is no information on the website about the casino’s licence, it is a fun and secure Mexican-themed casino. It offers thousands of exciting casino games and has a full sports betting section, including cybersports. Besides that, the operator hosts several tournaments and lottery games. You will enjoy a wide range of fantastic bonus offers and promotions on this easy-to-navigate, mobile-friendly betting platform.

UK players at the online casino can enjoy an extensive range of games, including slots, table games and live casino games. The operator has several unique features, including a sports betting section covering numerous sports like football and basketball. New players can enjoy a lucrative welcome bonus of up €4,000 (£3,340) and hundreds of free spins. Our experts have reviewed this betting site extensively, and we’ll share all our findings here with you to help you decide if it is a good choice.

ChilliReels Welcome Bonus

ChillReels is a generous casino site that offers UK players a mouthwatering welcome bonus. Sign up with the casino and claim up to €4,000 (£3,340) and 125 free spins over your four deposits. The first and second deposits of €40 or more get you up to €1,000 each. Besides that, you will get another €1,000 each on your third deposit of at least €100 and the fourth deposit of €200. With ChilliReels welcome bonus, you can play most games from the partner game providers.

ChilliReels Free Spins

As part of the welcome bonus for your first four deposits, you’ll enjoy up to 125 free spins. The first and second deposits offers10 free spins each on a choice of Book of Ra and Book of Sun Multichance. As for the third deposit, you can get 30 free spins on Book of Ra Deluxe, while the fourth deposit offers 75 bonus spins on the Thunder of Olympus Hold and Win slot. You can claim ChilliReels welcome bonus using different payment methods.

Bonus Terms and Conditions

Before you claim ChilliReels bonuses, note that certain terms and conditions apply. The welcome bonus has a minimum qualifying deposit, €40 for the first and second deposit, €100 for the third, and €200 for the fourth. Interestingly, the welcome bonus only has a 1x wagering requirement, which is good news for UK players. However, you must use the bonus within 72 hours of claiming it, and the maximum bet allowed with bonus funds is €2. We recommend you check out the bonus T&Cs.

ChilliReels Games and Game Providers

ChilliReels has a huge selection of games. There is a full range of slots and live casino table games like baccarat, blackjack and roulette. These games are available in different variations and with incredible features that make them exciting to play. If you are looking for something more interactive and immersive, you can try out the operator’s live casino games that feature Live Poker, Live Roulette, Live Blackjack, Sic Bo and others. Besides, ChilliReels feature speciality games like bingo as well as lottery games.

These games are neatly arranged in the casino’s lobby and sectioned into different categories. Apart from that, there is a search and filter feature in the lobby, so you can easily locate your preferred titles instead of browsing the entire selection one after the other. Some providers that power the ChilliReels casino section are Betsoft, Yggdrasil and NetEnt. While there are no exclusive games to play, the betting site has a sportsbook section where you can bet on different types of sports.

Customer Service

UK bettors not on Gamstop can contact ChilliReels’ customer support team through live web chat, telephone, and email options. However, there is no frequently asked questions section, and it isn’t easy to find information about licencing, payment methods and other details. While we appreciate the operator’s detailed terms and conditions, it would be useful to have common information provided in a more user-friendly way. However, the customer support service is top-notch, with live chat being the fastest (average of 2 minutes response time) and available 24/7.

Payment Methods

ChilliReels Deposits

ChilliReels casino accepts numerous popular deposit methods like e-wallets and Bitcoin. Other payment methods may be accepted, but the full list is not available anywhere on the website. Any payment option you want to use must be in your name. Deposits should arrive almost instantly in your betting account, so you can start playing immediately, but don’t forget to activate your welcome bonus first. Besides that, the casino does not deduct fees for deposit transactions, and the primary currency it accepts is Euros.

ChilliReels Withdrawals

The casino will normally allow withdrawals to a payment method you used to deposit funds. Depending on the method, the processing is fast, usually between 1 and 3 days. In order to make a withdrawal, you must have deposited money into your account in the last 30 days. Additional identity checks may be required if the requested withdrawal amount is over €1000. The maximum withdrawal limit is €40,000 a month. You can only withdraw funds that have been wagered according to the T&Cs.

Security

ChilliReels takes customer privacy seriously and uses the cryptographic protocol TSL 1.2 to encrypt all customer communications. They also promise not to release sensitive information about their customers to third parties. The betting site does not display information about its licence, which is a bit of a concern. However, it seems to have other necessary security features, policies and encryption. So the verdict on security is to approach with caution. The lack of licence information could be an oversight, as the lack of FAQ.

ChilliReels Verdict

ChilliReels casino has a great range of games and a good sportsbook section. We are happy with the minimalist design of the site, which makes it easy to navigate. Besides, the customer service is good, with round-the-clock support through live chat. The only major drawback is a lack of licensing and payment information and an FAQ section. But apart from these few issues, it is a good betting site that we recommend to UK players. So why not check the casino site out today?

About the Casinomir Writer

Michael Johnson
Michael Johnson
Author since August 30, 2022
With over ten years in the industry, Michael Johnson from Stockton-on-Tees is a veteran of online gambling. He's been a keynote speaker at several events and is seen as a go-to guy regarding questions around UK gambling licenses.